Active Network

Active Network is the program registration platform used by the Cobourg Community Centre!

Certain programs require registration prior to the activity’s start time. Programs requiring registration will be indicated on our website. Registration can be completed through ActiveNet or by contacting our reception desk.

All participants – including those in registered programs, seniors’ specialty programs, and drop-in programs must have an ActiveNet account regardless of whether registration is completed online, by phone or in person.

See below to learn more about account creation and registering for programs.

On This Page:

Account Creation and Login Program Registration Payments

Account Creation and Login

How to Create an Account:

  1. Open ActiveNet.
  2. Click “Create Account” located in the top right corner of the webpage.
  3. You will be prompted to fill in your email address. Once filled out, click “next”.
  4. On the “Sign up” page, fill in your information as prompted.
  5. You will be asked to create a password for your account, once created click “next”.
  6. Continue to fill in the prompted fields, then click “Create account”.
  7. An email will be sent to your inbox to activate your account.

Create Active Net Account

Please call us at 905-372-7371or visit our reception desk, our staff can help you create an account.

Login to your account and click on your profile. From there, you can update:

  • Personal information.
  • Add/edit family member/friends on your account.
  • Change your password.

Yes – each participant must have their own ActiveNet profile because the profile being registered is the individual attending the program. Creating a profile for your child ensures they meet age requirements and are correctly enrolled, especially for age‑restricted programs such as summer camps. Parents or guardians may use their own account to browse programs and complete registration but must select their child’s profile as the participant.

Resetting your password will unlock your account.

  • On the Active Network sign in page select "forgot your password".
  • Type in your email address and select "request reset password".
  • Find the Active Network password reset email in your inbox and follow the steps as prompted.

Active Network works best with the following web browsers:

  • Google Chrome
  • Internet Explorer: version 10 or 11
  • Apple Safari

Program Registration

How to Sign Up For A Registered Program:

  1. Open ActiveNet.
  2. At the centre of the page click the “Sign In/Up” button.
  3. On the “Sign in” page, use your ActiveNet credentials to login.
  4. Once logged in, you will be brought to your ActiveNet profile. At the top of the page, select “Activities”.
  5. From the “Activity search” page, you can use the filters to find the program you are looking for.
  6. Once you find the program, click on the program’s title, this will bring you to an information page. From here, select “Enroll Now”.
  7. In the “Who are you enrolling?” box, select the participant who will be taking the program.
  8. On the same page, select “Add to cart”.
  9. You will now be on the “Shopping Cart” page. Click “Finish” to complete the enrollment process.
  10. For programs that require payment, follow the prompted fields to complete your enrollment.
  11. Once you are successfully registered, you will be automatically taken to a confirmation screen. You will also receive a confirmation email.

Register For A Program

After selecting the program you wish to register your family member for, click the name of the person who will be taking the activity from the “Participant” drop down.

When enrolling multiple people in the same family you will have to fully complete the program selection process for Person A, then select “Register another participant” located below the green “Add to cart” button and repeat the program selection steps that is outlined above.

If a program is full, your name will be added to a waitlist.

You will be contacted by email if you are taken off the waitlist and given a spot.

After you register for your program, a confirmation screen will appear stating that your registration was completed successfully. You will also receive a confirmation email.

Before hitting the green “Finish” button, you can select the edit button to make changes.

If you need to delete a program from your shopping cart, click the trash can icon next to the edit button.

When this happens, Active Network may be experiencing a sudden increase in active users or may be having trouble with your web browser. To correct this, you can:

  • Reload the page and try repeating the task.
  • Clear your internet web browser cache and cookies.
  • Try using a different web browser.

Payments

When registering for a program with a fee, you can make a payment while enrolling on ActiveNet.

ActiveNet accepts:

  • VISA
  • MasterCard
  • American Express
  • Google Pay
  • Apple Pay

Contact Us

Town of Cobourg
55 King Street West
Cobourg, ON  K9A 2M2

Phone: 905-372-4301
Toll Free: 1-888-972-4301

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