Website Privacy Statement

This Privacy Statement summarizes practices with respect to the collection of personal information through the Cobourg.ca and ExperienceCobourg.ca municipal websites. 

Municipal Privacy Policy
The Town of Cobourg adheres to all applicable legislation regarding privacy and freedom of information and is subject to Ontario's Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56 ("MFIPPA"), as amended and other privacy legislation. View our Freedom of Information page to learn more about the FOI process.

We collect only as much personal information as is necessary to assist you in conducting business with the Town via the website. The only personally identifying information arising from your use of our website is what you voluntarily supply.

The Town of Cobourg will not, under any circumstances, use any information provided by visitors for any purpose inconsistent with the provisions of MFIPPA and PIPEDA or inconsistent with the purpose for which the information was provided, as stated on the webpage.

Cookie Policy
As a municipal website, the Town of Cobourg collects only the minimum amount of data necessary to ensure functionality and improve user experience. No personally identifiable information (PII) is stored or used to identify individual users.

Cookies are stored for the duration of a session. The authentication token stays active for 24 hours if the browser remains open or is destroyed when the browser is closed (or the user logs out).

Our web servers use cookies for the duration of the sessions and may automatically record some general information about your visit, such as:

• The Internet domain for your Internet service provider and the IP address of the computer accessing the website
• The type of browser you are using
• The type of operating system you are using (such as Macintosh, Unix, or Windows)
• The date and time you visit our site and the web pages that you visit on our site, along with the address of the previous website you were visiting, if you linked to us from another website.

We may use "cookies" during the session or that identify you as a return visitor. A cookie is a piece of data that a website can send to your browser, which may then store the cookie on your hard drive. So, when you come back to visit us again, we can tailor information to suit your individual preferences. The goal is to save you time and provide you with a more meaningful visit and to measure website activity. Our cookies do not contain any personally identifying information. Browsers allow you to disable cookie collection if you wish, or inform you when a cookie is being stored on your hard drive.

Right to Privacy
The Town of Cobourg recognizes and respects your right to privacy. The Municipality receives identity information from the public through online forms and applications. The primary reason for collecting and maintaining this information is to allow us to serve you effectively and to manage the flow of information between the Municipality and the community.

If you have any questions about the Town of Cobourg's online privacy practices, please contact the Communications Office at communications@cobourg.ca or contact the Clerk’s Office at clerk@cobourg.ca, or call 905-372-4301.

Service Providers
We make use of third-party applications and services to enhance the operation and experience of the website. When visiting our site, your browser may receive longer-term cookies from Google, a third party. Consequently, Google may track your online activities across other websites. If you are concerned about cookies, you can adjust your web browser settings to reject them. However, this may impact your use of our websites and services.

There are also social media platforms linked on the website such as Facebook, LinkedIn and X. As a result, cookies may be set by these third parties and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.

Links to External Websites
A third party link is provided for the convenience of the visitor and does not imply endorsement by the Town of Cobourg. The Municipality accepts no responsibility for the content found on any third party website.

This policy discloses the privacy practices for our websites. However, our sites contain links to external sites. If you visit external websites listed on our web pages,  you are subject to the privacy and security policies of the new site. We encourage you to read the privacy policies of all websites you visit, especially if you share any personal information.

Links to the Municipality's Website from External Organizations
A site that links to the Town of Cobourg website must not misrepresent its relationship with the Town of Cobourg. Links from external sites to any Town of Cobourg website does not imply that we endorse it or its products, services or programs.

Event Calendar Information
We provide a listing of events in Cobourg as a service to our residents and visitors. This is not a comprehensive list of all Cobourg based events.

Copyright Information
All images, text and design elements contained on this website are the property of the Town of Cobourg. No organization may use the Town of Cobourg or Experience Cobourg logo without the Municipality's written permission.

No Warranty
While we attempt to keep our website accurate and timely, we neither warrant nor make representation or endorsement as to the accuracy, quality, content, or completeness of the content on the site. Content is subject to change without notice from the Municipality because of updates and corrections.

We are not responsible for any indirect, incidental, or consequential damages that may arise from the use of, or the inability to use, the site and/or the materials contained on the site whether the materials contained on the site are provided by the Town of Cobourg, or a third party.

Accessibility
We are committed to maintaining access for everyone. If you have feedback or concerns about the website or would like the information provided in an alternative format, please contact our Accessibility Coordinator at 905-372-4301.

Social Media Terms of Use
The Town of Cobourg’s official Facebook page is monitored Monday to Friday 8:30 a.m. to 4:30 p.m. Visit the Town of Cobourg’s Social Media Policy for more information.

While we make every effort to monitor our feeds throughout the day, we are unable to always monitor all posts. If you feel that a post or comment is objectionable, we encourage you to contact us by email at communications@cobourg.ca or call 905-372-4301.