The Town of Cobourg Gradually Re-Opens, Welcome Back Everyone!
The Town of Cobourg is pleased to announce that many of our municipal buildings will be re-opening to the public offering additional in-person appointments and walk in services. Read the complete press release or scroll down below for updates on each department and the services that can be provided in-person beginning Monday, July 12, 2021.
Municipal buildings that are opening include:
Victoria Hall (55 King Street West)
Opening Day: Monday, July 12, 2021 | Hours: Monday to Friday, 10 a.m. to 3 p.m.
The Victoria Hall lobby will open to the public beginning Monday, July 12th from 10-3 p.m. and will serve as the front desk/reception providing walk-in service (no appointment necessary). Please enter through the main doors and speak to the lobby attendant who will phone the department you require service through.
- Deliveries: Will start being accepted at the front entrance.
Fire Administration Office Building (111 Elgin Street East)
Opening Day: Monday, July 5, 2021 | Hours: Monday to Friday, 8 a.m. to 4 p.m.
Municipal buildings that remain closed include:
- Art Gallery of Northumberland
- Cobourg Community Centre (except vaccination clinic)
- Greenhouse
- Public Works Yard - Building #7
- Water Pollution Control Plants #1 and #2
- Venture13 Innovation and Entrepreneurship Centre
Please note that although some municipal facilities still remain closed to the public, staff continue to work in the buildings or remotely from home.
What In-Person Services are Now Available?
The following buildings, departments and community organizations will be re-opening to the public and will now be able to offer the following select in-person appointments or walk-in municipal services. Please view the list below.
| Art Gallery of Northumberland |
| Will remain closed to the public until Ontario enters Step 3 of the Roadmap to Reopen plan. |
| Building and Planning |
|
Virtual consultations and meetings will continue, and the following in-person services available through the Building and Planning Department:
All business and communication is encouraged to continue through email, video conferencing or by phone, and application and plan submissions be conducted using digital means and/or courier wherever possible. Contact the Building and Planning Department Phone: 905-372-1005 Email: planninginfo@cobourg.ca. |
| Finance Department |
|
Debit and cheque payments for the following transactions will be accepted in-person. Cash will not be accepted.
In-person appointments for questions regarding tax accounts or accounts receivable inquiries must be arranged in advance. Contact the Finance Department Phone: 905-372-4944 (all voicemails will be checked and returned promptly) taxes@cobourg.ca – for all tax account and accounts receivable inquiries accountspayable@cobourg.ca – for all invoices requiring payments |
| Fire Department |
|
The Fire Department Administration Building will re-open to the public with COVID-19 precautions in place beginning July 5, 2021 Monday to Friday from 8 a.m. until 4 p.m... Please use main entrance, visors will be limited to one visitor inside the lobby at a time. Visitors must follow COVID safety precautions i.e. Face covering, hand sanitizer, screening questions / sign in procedures. Contact the Cobourg Fire Department Phone: 905-372-9789 Email: fire@cobourg.ca |
| Legislative Services and Bylaw Enforcement |
|
Clerks Office:
Municipal Meetings:
Bylaw Enforcement:
|
| Parks, Recreation and Facilities |
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The Cobourg Community Centre building will remain closed to the public until further notice, however the following services will be available under provincial regulations:
Please also note that online or credit/debit card “tap” payments are being encouraged instead of cash payment. Contact the Community Services Division Phone: 905-372-7371 (Monday to Friday from 8:30 a.m. until 4:30 p.m.) |
| Police Service |
|
The Cobourg Police Station, located at 107 King Street West, is open to the public under new COVID-19 procedures with the hours of operation of 8:00 am to 8:00 pm. The public washroom will be available during these times. Community members continue to be encouraged to take advantage of the online services available through the Cobourg Police Service’s website. Anyone requiring fingerprint services must call to book an appointment. The following services can be completed online by visiting www.cobourgpoliceservice.com:
Before attending 107 King Street West:
What to expect when they visit 107 King Street West:A Cobourg Police Service member will be available to assist in the process and answer any questions. All visitors to the Cobourg Police Station must wear a non-medical mask or face covering while inside the building.
If any screening questions are answered ‘yes’ or if the temperature is over 38°C, the visitor will be denied access to the building, and assistance will be offered in an alternative manner. If the visitor has an emergency matter, they will be directed appropriately to access emergency services. Contact the Cobourg Police Service Phone: 905-372-6821 |
| Public Library |
|
The Cobourg Public Library will re-open to the public on Monday, July 5, 2021. The library will be open to the public during the following operational hours:
Curbside will still be offered after July 5th for anyone who wishes to continue with this service. Contact the Cobourg Public Library Phone: 905-372-9271 |
| Public Works |
|
Operating business as usual. All business and communication is encouraged to continue through email, video conferencing or by phone.
The Roads and Sewers Department can be contacted to report a maintenance concern 24 hours every day by calling 905-372-9971 or report online at: https://www.cobourg.ca/en/town-hall/Report-a-Problem.aspx#. Contact the Public Works Division Engineering Inquiries: 905-372-9971 Public Transit and Parking: 905-372-4555 Environmental Services: 905-372-7332 |
|
Venture13 Innovation and Entrepreneurship Centre |
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The Venture13 Innovation and Entrepreneurship Centre remains closed to the public but, under provincial regulations, can accommodate organizations that require facility space for health and safety training. |
Recreational Amenities Now Open
Based on the public health guidelines from the Province of Ontario, the following outdoor recreational amenities are open with some restrictions and limitations.
- Boat Launch
- Fishing and Access to the Water
- Library (curbside service still available as well)
- Municipal Multi-Use Trails and Parks
- Off Leash Dog Park
- Playground Structures
- Splashpad (open daily from 9 a.m. to 8 p.m.)
- Transit
- Victoria Park Beach Learn more here.
If you have an urgent request for a municipal service, please contact staff via email or phone during regular office hours, Monday to Friday, 8:30 a.m. to 4:30 p.m. Delays may occur and we apologize for any inconvenience this may cause.
Questions?
If you have a question or concern please contact the Town of Cobourg by calling 905-372-4301 and we would be pleased to assist you.
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