Victoria Hall is closed. Please call, email or book an appointment. More Info.
905-372-4301
Town Closes Municipal Buildings to Walk-Ins
The Town of Cobourg would like to inform residents that as of Monday, December 20, 2021, the municipality will be returning to booked appointments at all municipal buildings.
Residents can still access Town services via telephone, on-line, or by booking an appointment to meet with staff as needed. These measures are being taken as part of an effort to combat the rapidly spreading COVID-19 Omicron variant. Read the full press release.
Municipal buildings that are closed include:
- Victoria Hall (55 King Street West)
- Fire Administration Office Building (111 Elgin Street East)
- Environmental Services Plants 1 and 2
- Venture13 Innovation and Entrepreneurship Centre (739 D'Arcy Street) - a meeting and event space facility that will be closed beginning Wednesday, January 5, 2022, at 12:01 a.m. until January 26, 2022. Tenants and members of the facility are still able to access the facility however meeting and event spaces will no longer be available for public bookings.
- Cobourg Community Centre (750 D'Arcy Street) - a recreational facility that will be closed effective January 5, 2022 until January 26, 2022. The Mass Vaccination Clinic operating out of the centre’s gymnasium will still be operational and is open to those who have booked a vaccination or booster appointment.
Please note that although some municipal facilities still remain closed to the public, staff continue to work in the buildings or remotely from home.
The Rotary Harbourfront Outdoor Skating Rink is an amenity that will remain open to the community. All those utilizing the rink must wear a mask and keep physically distanced whenever possible. For those gathering around the rink itself please abide by the reduced social gathering limits of 10 people outdoors.
What Municipal Services are Available?
Please view the list below for information about the following buildings, departments and community organizations and the services they are offering.
| Art Gallery of Northumberland |
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The Art Gallery of Northumberland will be closed to the public commencing January 5, 2022 to February 1, 2022 as a response to the provincial announcement of Ontario’s current modified stage two status; in an effort to combat the rapidly spreading Covid-19 Omicron variant. Visit www.artgalleryofnorthumberland.ca and engage with the AGN on Facebook, Instagram, Twitter, and YouTube to learn about the Permanent Collection, upcoming new shows, and behind-the-scenes work. |
| Building and Planning |
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Virtual consultations and meetings will continue, and the following in-person services available through the Building and Planning Department by appointment:
All business and communication is encouraged to continue through email, video conferencing or by phone, and application and plan submissions be conducted using digital means and/or courier wherever possible. Contact the Building and Planning Department Phone: 905-372-1005 Email: planninginfo@cobourg.ca. |
| Finance Department |
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Due to the uncertainty of the COVID-19 outbreak, we are currently only open to the public by appointment, but we encourage you to find alternative options for making tax and accounts receivable payments. We are encouraging residents to purchase bus passes and parking permits on-line.
Tax Payment Options are as follows:Pre-authorized Payment Plan We allow taxpayers to pay their taxes on a monthly basis, free of administration fees. An application form is enclosed or can be found on our website at www.cobourg.ca. Online Banking/Telephone Banking At most financial institutions, our payee name is listed as “Cobourg Tax”. Your 15-digit roll number starting with zero and ending with a minimum four zeros is required for setup. Drop Box There is a 24-hour drop box located on the west side of Victoria Hall located at 55 King Street West, Cobourg, Ontario. Payments should be forwarded to the following address: The Town of Cobourg, 55 King Street West, Cobourg, Ontario K9A 2M2 We accept postdated cheques. The cheque should be dated for the due date to avoid a penalty.
Credit Card We offer a credit card payment option, this is provided by Paymentus Corporation, an independent third-party who provides an automated payment service that accepts Visa and Mastercard. There is a fee charged by Paymentus for this service. The link to this can be found on our website at www.cobourg.ca. Contact the Finance Department Phone: 905-372-4944 (all voicemails will be checked and returned promptly) taxes@cobourg.ca – for all tax account and accounts receivable inquiries accountspayable@cobourg.ca – for all invoices requiring payments |
| Fire Department |
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The Fire Department Administration Building will closed re-open to the public. Residents are encouraged to continue to access services remotely whenever possible. In-person appointments can also be arranged. Contact the Cobourg Fire Department Phone: 905-372-9789 Email: fire@cobourg.ca |
| Legislative Services and Bylaw Enforcement |
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Clerks Office, by appointment:
Municipal Meetings:
Bylaw Enforcement:
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| Parks, Recreation and Facilities |
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The Cobourg Community Centre will be closed effective January 5, 2022 until January 26, 2022. The Mass Vaccination Clinic operating out of the centre’s gymnasium will still be operational and is open to those who have booked a vaccination or booster appointment.
Contact the Community Services Division Phone: 905-372-7371 (Monday to Friday from 8:30 a.m. until 4:30 p.m.) |
| Police Service |
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The Cobourg Police Station, located at 107 King Street West, is open to the public under new COVID-19 procedures with the hours of operation of 8:00 am to 8:00 pm. The public washroom will be available during these times. Community members continue to be encouraged to take advantage of the online services available through the Cobourg Police Service’s website. Anyone requiring fingerprint services must call to book an appointment. The following services can be completed online by visiting www.cobourgpoliceservice.com:
Before attending 107 King Street West:
What to expect when they visit 107 King Street West:A Cobourg Police Service member will be available to assist in the process and answer any questions. All visitors to the Cobourg Police Station must wear a non-medical mask or face covering while inside the building.
If any screening questions are answered ‘yes’ or if the temperature is over 38°C, the visitor will be denied access to the building, and assistance will be offered in an alternative manner. If the visitor has an emergency matter, they will be directed appropriately to access emergency services. Contact the Cobourg Police Service Phone: 905-372-6821 |
| Public Library |
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As of January 3, 2022, the Cobourg Public Library is offering curbside service only during the following operational hours:
Contact the Cobourg Public Library Phone: 905-372-9271 |
| Public Works |
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Operating business as usual. All business and communication is encouraged to continue through email, video conferencing or by phone.
The Roads and Sewers Department can be contacted to report a maintenance concern 24 hours every day by calling 905-372-9971 or report online at: https://www.cobourg.ca/en/town-hall/Report-a-Problem.aspx#. Contact the Public Works Division Engineering Inquiries: 905-372-9971 Public Transit and Parking: 905-372-4555 Environmental Services: 905-372-7332 |
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Venture13 Innovation and Entrepreneurship Centre |
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Until further notice, Venture13 will be closed to all walk-ins and public bookings to combat the COVID-19 Omicron variant. Members of our VentureZone may continue to access our facility using their key fobs. Stay safe, sanitize regularly, and do your part to stop the spread.
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Recreational Amenities Remaining Open Include
Based on the public health guidelines from the Province of Ontario, the following outdoor recreational amenities are open with some restrictions and limitations.
- Boat Launch
- Fishing and Access to the Water
- Rotary Harbourfront Outdoor Rink (please wear a mask and adhere to gathering limits)
- Municipal Multi-Use Trails and Parks
- Off Leash Dog Park
- Playground Structures
- Transit
- Victoria Park Beach
If you have an urgent request for a municipal service, please contact staff via email or phone during regular office hours, Monday to Friday, 8:30 a.m. to 4:30 p.m. Delays may occur and we apologize for any inconvenience this may cause.
Questions?
If you have a question or concern please contact the Town of Cobourg by calling 905-372-4301 and we would be pleased to assist you.
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