The Ministry of Municipal Affairs and Housing has introduced the Municipal Performance Measurement Program. The objectives of the program are:

• to provide a tool to assess how well municipal services are delivered;
• to improve performance;
• to strengthen accountability to taxpayers and promote greater understanding of municipal responsibilities by the taxpayer; and,
• to provide a systematic resource that allows municipalities to share information on performance and learn better/new practices from each other.

 

This program requires all Ontario municipalities to collect data on efficiency and effectiveness performance measurers in several core service areas and submit the data to the Province through the Financial Information Return. The service areas include: general government, fire, police, roadways, transit, wastewater, water, solid waste and land-use planning.

Click here to view the 2000 Performance Measures

Click here to view the 2001 Performance Measures

Click here to view the 2002-3 Performance Measures

Click here to view the 2004 Performance Measures

Click here to view the 2005 Performance Measures

Click here to view the 2006 Performance Measures

Click here to view the 2007 Performance Measures

Click here to view the 2008 Performance Measures